Before You Call — Please Read

Emergency rates apply outside of normal business hours. Understanding what qualifies as an emergency can save you significant money.

Business Hours

When We're Available

Standard Hours

Monday – Friday
7:30 AM – 5:30 PM

Standard rates apply. Best time to schedule routine repairs, installations, and consultations.

After Hours

Evenings, Weekends
& Holidays — 24/7

Emergency rates apply. Reserved for critical situations requiring immediate intervention.

Emergency Policy

What Qualifies as an Emergency

To provide the best value to our clients, our after-hours emergency service is reserved for critical issues that require immediate intervention — situations where waiting until the next business day would result in serious property damage, health risk, or complete loss of essential services.

✓ Qualifies as Emergency

·Total loss of heat in freezing temperatures
·Significant active water leak causing damage
·Sewage backup into the home
·Gas leak or suspected gas leak
·Burst pipe with uncontrollable water flow
·Complete loss of hot water (with vulnerable household members)

→ Schedule During Business Hours

·Dripping faucets or slow drains
·Running toilets
·Water heater replacement (non-urgent)
·Routine maintenance and tune-ups
·Remodeling and installation work
·Low water pressure (stable situation)

Save Money

Non-Emergency? Schedule During Business Hours

For all non-emergency requests, we encourage you to contact us during normal business hours to schedule a standard appointment, or use our online scheduling service at your convenience. This helps you avoid premium emergency rates and allows us to provide the most cost-effective service for your needs.

603-288-2224

Genuine Emergency? Call Now.

We answer 24 hours a day, 7 days a week — including holidays.